.nbai-chat{--nbai-bg:#101727;--nbai-line:#2c3951;--nbai-fg:#eaf2fc;--nbai-muted:#aabbd0;width:100%;max-width:610px;margin:16px auto;border-radius:18px;overflow:hidden;background:var(--nbai-bg);border:1px solid var(--nbai-line);box-shadow:0 14px 38px #0002;color:var(--nbai-fg);font:inherit}
.nbai-chat *{box-sizing:border-box}.nbai-chat-head{padding:19px 20px;border-bottom:1px solid var(--nbai-line);background:linear-gradient(100deg,#19253a,#11182b);display:flex;align-items:center;gap:12px}.nbai-chat-head strong,.nbai-chat-head small{display:block}.nbai-chat-head strong{font-size:16px}.nbai-chat-head small{font-size:12px;color:var(--nbai-muted);margin-top:2px}.nbai-chat-spark{display:grid;place-items:center;border:1px solid #5179b4;background:#162c48;color:#9dc8ff;border-radius:11px;min-width:38px;height:38px;font-size:20px}
.nbai-chat-log{padding:20px;display:flex;flex-direction:column;gap:12px;min-height:225px;max-height:440px;overflow:auto}.nbai-bubble{padding:12px 14px;border-radius:13px;font-size:14px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;max-width:90%}.nbai-assistant,.nbai-pending{background:#202d43;align-self:flex-start;border:1px solid #364761}.nbai-pending{color:var(--nbai-muted)}.nbai-user{align-self:flex-end;background:#254b78;border:1px solid #37699e}
.nbai-chat-form{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--nbai-line)}.nbai-chat-input{min-width:0;flex:1!important;background:#19253a!important;color:#fff!important;border:1px solid #41516b!important;border-radius:10px!important;min-height:44px!important;padding:9px 13px!important}.nbai-chat-form button{border:0!important;border-radius:10px;background:#5689d5!important;color:#fff!important;padding:0 17px;font:inherit;font-weight:700;cursor:pointer}.nbai-chat-form button:disabled{opacity:.6;cursor:wait}.nbai-chat-footer{padding:0 16px 17px;color:var(--nbai-muted);font-size:12px}.nbai-chat-footer a{color:#9fc9ff;text-decoration:underline}.nbai-chat-consent{display:flex;align-items:start;gap:8px;padding:1px 16px 12px;color:var(--nbai-muted);font-size:12px}.nbai-chat-consent input{margin-top:4px}
.nbai-products{align-self:stretch;display:grid;gap:7px}.nbai-product{display:flex;flex-direction:column;gap:3px;padding:10px 12px;border:1px solid #3b526c;border-radius:9px;color:#eaf2fc!important;text-decoration:none!important;background:#18263d}.nbai-product:hover{border-color:#7faeee}.nbai-product strong{font-size:13px}.nbai-product small{font-size:12px;color:#afc4db}
@media(max-width:500px){.nbai-chat{border-radius:12px}.nbai-chat-log{padding:12px;min-height:170px}.nbai-bubble{max-width:94%}.nbai-chat-form{padding:10px}.nbai-chat-head{padding:15px}}

.nbai-links{align-self:stretch;display:flex;flex-wrap:wrap;gap:8px}.nbai-link{display:inline-flex;border-radius:9px;border:1px solid #4e78a6;background:#243b58;padding:10px 13px;color:#d7ebff!important;text-decoration:none!important;font-weight:600;font-size:13px}.nbai-link:hover{background:#2e517e;border-color:#91baf1}

/* NeuroDesk customer-confirmed ticket draft */
.nbai-ticket-tools{padding:12px 16px;border-top:1px solid rgba(130,150,170,.19)}
.nbai-ticket-tools button{cursor:pointer;border:1px solid rgba(124,147,173,.35);border-radius:9px;padding:9px 13px;background:transparent;color:inherit;font-weight:600}
.nbai-ticket-form{margin-top:12px;display:grid;gap:12px}
.nbai-ticket-form[hidden],.nbai-ticket-review[hidden]{display:none!important}
.nbai-ticket-form label{display:grid;gap:5px;font-size:.9em}
.nbai-ticket-form input,.nbai-ticket-form textarea{box-sizing:border-box;width:100%;max-width:100%;padding:10px;border-radius:9px;border:1px solid rgba(124,147,173,.45);background:transparent;color:inherit}
.nbai-ticket-form small,.nbai-ticket-review small{display:block;opacity:.8}
.nbai-ticket-review{margin-top:12px;padding:12px;border:1px solid rgba(124,147,173,.4);border-radius:12px}
.nbai-ticket-review .nbai-ticket-message{white-space:pre-wrap;overflow-wrap:anywhere;max-height:180px;overflow-y:auto}
.nbai-ticket-review button{margin:9px 8px 0 0}
.nbai-ticket-review .nbai-confirm{background:#157655;color:white}

/* Guided NeuroDesk support triage (browser-local until explicit preview). */
.nbai-support-choice{align-self:stretch;padding:12px 14px;background:#18283d;border:1px solid #43617f;border-radius:12px;display:flex;flex-wrap:wrap;gap:9px;align-items:center}
.nbai-support-choice small{display:block;flex-basis:100%;color:#b1cbe4;font-size:12px}
.nbai-support-choice button{background:#3c79b9;color:white;border:1px solid #6c98c5;border-radius:9px;padding:9px 12px;font-weight:650;cursor:pointer}
.nbai-support-choice button:disabled{opacity:.55;cursor:default}
.nbai-support-choice .nbai-support-cancel{background:transparent;color:#cce0f6}

/* Neurobytes AI 1.0 – reusable client UI, scoped to this widget only */
.nbai-widget{--nbai-accent:#5689d5;--nbai-background:#101727;--nbai-surface:#202d43;--nbai-text:#eaf2fc;--nbai-line:#34465f;color:var(--nbai-text);font-family:inherit}
.nbai-widget .nbai-chat{--nbai-bg:var(--nbai-background);--nbai-fg:var(--nbai-text);--nbai-muted:#abbdd2;background:var(--nbai-background);color:var(--nbai-text);margin:0 auto;max-width:680px;display:flex;flex-direction:column;min-height:360px}
.nbai-widget .nbai-chat[hidden],.nbai-widget .nbai-consent-dialog[hidden],.nbai-widget .nbai-launcher[hidden]{display:none!important}
.nbai-widget .nbai-chat-head{background:var(--nbai-surface);padding:14px 16px;flex-shrink:0}
.nbai-widget .nbai-chat-heading{flex:1;min-width:0}
.nbai-widget .nbai-head-actions{display:flex;gap:4px;margin-left:auto}
.nbai-widget .nbai-head-actions button{width:32px;height:32px;color:var(--nbai-text);background:transparent;border:1px solid transparent;border-radius:9px;font-size:18px;line-height:1;cursor:pointer}
.nbai-widget .nbai-head-actions button:hover,.nbai-widget .nbai-head-actions button:focus-visible{border-color:var(--nbai-accent);background:rgba(130,150,185,.16)}
.nbai-widget .nbai-chat-log{flex:1;max-height:unset;min-height:200px;overscroll-behavior:contain}
.nbai-widget .nbai-assistant,.nbai-widget .nbai-pending{background:var(--nbai-surface);color:var(--nbai-text)}
.nbai-widget .nbai-user{background:var(--nbai-accent);color:#fff;border-color:transparent}
.nbai-widget .nbai-chat-form button{background:var(--nbai-accent)!important}
.nbai-widget .nbai-chat-footer{display:flex;gap:5px;align-items:center;padding:0 15px 12px;font-size:11px}
.nbai-widget .nbai-footer-privacy{border:none;background:none;color:inherit;text-decoration:underline;cursor:pointer;font-size:inherit;padding:0}
.nbai-widget .nbai-products{display:grid;grid-template-columns:1fr;gap:7px}
.nbai-widget .nbai-product{display:flex;flex-direction:row;align-items:center;gap:11px;background:var(--nbai-surface);border-color:var(--nbai-line);color:var(--nbai-text)!important;min-height:70px;transition:border-color .15s,transform .15s}
.nbai-widget .nbai-product:hover{border-color:var(--nbai-accent);transform:translateY(-1px)}
.nbai-widget .nbai-product-body{display:flex;flex:1;min-width:0;flex-direction:column;gap:3px}
.nbai-widget .nbai-product-img{width:64px;height:64px;object-fit:cover;border-radius:9px;flex-shrink:0;background:#2b3950}
.nbai-widget .nbai-product strong,.nbai-widget .nbai-product small{overflow-wrap:anywhere}
.nbai-widget .nbai-link{display:inline-flex;align-items:center;gap:8px;color:var(--nbai-text)!important;background:var(--nbai-surface);border-color:var(--nbai-line);transition:border-color .15s}
.nbai-widget .nbai-link:hover{background:var(--nbai-surface);border-color:var(--nbai-accent)}
.nbai-widget .nbai-site-icon{height:20px;width:20px;object-fit:contain;border-radius:5px}
.nbai-widget .nbai-link-arrow{margin-left:3px;opacity:.75}
.nbai-widget--floating{position:fixed;z-index:2147481500;bottom:22px;right:22px;max-width:calc(100vw - 24px)}
.nbai-widget--floating.nbai-side-left{left:22px;right:auto}
.nbai-widget--floating .nbai-launcher{display:inline-flex;align-items:center;gap:9px;padding:12px 18px;border:1px solid rgba(255,255,255,.16);border-radius:100px;background:var(--nbai-accent);color:#fff;cursor:pointer;box-shadow:0 8px 28px #0004;font-weight:700;font-size:14px}
.nbai-widget--floating .nbai-launcher-icon{font-size:18px}
.nbai-widget--floating .nbai-chat{width:min(405px,calc(100vw - 24px));height:min(640px,calc(100dvh - 64px));border-radius:17px;box-shadow:0 14px 48px #0007}
.nbai-widget--floating .nbai-chat-log{padding:14px;gap:10px}
.nbai-widget--floating .nbai-bubble{font-size:13px;line-height:1.5;padding:10px 12px}
.nbai-widget--floating .nbai-product-img{height:54px;width:54px}
.nbai-widget--inline{width:100%;max-width:680px;margin:16px auto}
.nbai-widget--inline .nbai-chat{max-width:none}
.nbai-widget .nbai-consent-dialog{position:fixed;inset:0;display:grid;place-items:center;z-index:2147481502;background:rgba(5,12,25,.7);padding:16px;backdrop-filter:blur(3px)}
.nbai-widget .nbai-consent-panel{width:min(450px,100%);padding:24px;background:var(--nbai-background);color:var(--nbai-text);border:1px solid var(--nbai-line);border-radius:17px;box-shadow:0 18px 60px #0007}
.nbai-widget .nbai-consent-panel h3{color:inherit;font-size:19px;margin:0 0 12px}
.nbai-widget .nbai-consent-panel p{color:inherit;line-height:1.6;font-size:14px;margin:0 0 12px}
.nbai-widget .nbai-consent-panel .nbai-consent-help{font-size:12px;opacity:.8}
.nbai-widget .nbai-consent-panel a{color:var(--nbai-accent)}
.nbai-widget .nbai-consent-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px}
.nbai-widget .nbai-consent-actions button{flex:1;min-width:135px;border-radius:10px;border:1px solid var(--nbai-line);padding:10px;font-weight:700;cursor:pointer;color:var(--nbai-text);background:var(--nbai-surface)}
.nbai-widget .nbai-consent-actions .nbai-consent-allow{background:var(--nbai-accent);color:#fff;border-color:transparent}
@media(max-width:600px){
  .nbai-widget--floating{bottom:12px;right:12px;left:auto}
  .nbai-widget--floating.nbai-side-left{bottom:12px;left:12px}
  .nbai-widget--floating .nbai-chat{width:calc(100vw - 16px);height:calc(100dvh - 20px);max-height:none;border-radius:14px}
  .nbai-widget--floating.nbai-open{left:8px;right:8px;bottom:10px;max-width:none}
}
@media(prefers-reduced-motion:reduce){.nbai-widget *{transition:none!important;scroll-behavior:auto!important}}

/* Neurobytes AI 1.1: responsive product families inside the floating widget. */
.nbai-widget .nbai-product--group{align-items:flex-start}
.nbai-widget .nbai-product-title{font-size:13px;font-weight:700;color:var(--nbai-text)!important;text-decoration:none!important;overflow-wrap:anywhere}
.nbai-widget .nbai-product-title:hover{text-decoration:underline!important}
.nbai-widget .nbai-variant-toggle{align-self:start;margin-top:6px;background:transparent;color:var(--nbai-text);border:1px solid var(--nbai-line);border-radius:8px;padding:7px 10px;font-size:12px;font-weight:600;cursor:pointer;text-align:left}
.nbai-widget .nbai-variant-toggle:hover,.nbai-widget .nbai-variant-toggle:focus-visible{border-color:var(--nbai-accent)}
.nbai-widget .nbai-variant-list{display:grid;gap:5px;margin-top:7px}
.nbai-widget .nbai-variant-list[hidden]{display:none!important}
.nbai-widget .nbai-variant-row{display:flex;justify-content:space-between;align-items:start;gap:8px;border:1px solid var(--nbai-line);border-radius:7px;padding:7px;color:var(--nbai-text)!important;text-decoration:none!important;font-size:11px;overflow-wrap:anywhere}
.nbai-widget .nbai-variant-row:hover{border-color:var(--nbai-accent)}
.nbai-widget .nbai-variant-row span{min-width:0;flex:1}
.nbai-widget .nbai-variant-row small{white-space:nowrap;font-size:11px;color:var(--nbai-text)}

/* 1.2.2 — per-site brand avatar. No external CSS or hard-coded brand image. */
.nbai-widget .nbai-chat-spark,.nbai-widget .nbai-launcher-icon{overflow:hidden;flex-shrink:0}
.nbai-widget .nbai-chat-spark .nbai-avatar-image{display:block!important;width:100%!important;height:100%!important;max-width:none!important;max-height:none!important;object-fit:cover;object-position:center;border-radius:inherit;box-shadow:none;border:0}
.nbai-widget .nbai-launcher-icon{display:inline-flex;width:32px;height:32px;align-items:center;justify-content:center;line-height:1}
.nbai-widget .nbai-launcher-icon .nbai-avatar-image{display:block!important;width:32px!important;height:32px!important;max-width:none!important;max-height:none!important;object-fit:cover;object-position:center;border-radius:50%;border:0;box-shadow:none}
.nbai-widget .nbai-chat-heading strong{overflow-wrap:anywhere}

/* 1.2.4: Fix intrinsic-size expansion of Media Library avatars in the open widget header.
   The launcher already had a fixed 32px frame; the open header must have its own
   fixed square frame too. Scope to our widget (never alter theme/other site images). */
.nbai-widget .nbai-chat-head{display:flex;align-items:center;gap:10px;min-width:0}
.nbai-widget .nbai-chat-head .nbai-chat-spark{
  display:flex!important;align-items:center!important;justify-content:center!important;
  box-sizing:border-box!important;position:relative;isolation:isolate;
  width:40px!important;min-width:40px!important;max-width:40px!important;
  height:40px!important;min-height:40px!important;max-height:40px!important;
  flex:0 0 40px!important;aspect-ratio:1 / 1;
  padding:0!important;margin:0!important;overflow:hidden!important;
  border-radius:50%!important;line-height:1!important;
}
.nbai-widget .nbai-chat-head .nbai-chat-spark img.nbai-avatar-image{
  display:block!important;width:40px!important;min-width:40px!important;max-width:40px!important;
  height:40px!important;min-height:40px!important;max-height:40px!important;
  flex:0 0 40px!important;aspect-ratio:1 / 1;object-fit:cover!important;
  object-position:center center!important;border-radius:50%!important;
  margin:0!important;padding:0!important;transform:none!important;
}
.nbai-widget .nbai-chat-head .nbai-chat-heading{flex:1 1 auto;min-width:0;overflow-wrap:break-word}
.nbai-widget .nbai-chat-head .nbai-chat-heading strong{line-height:1.25;white-space:normal;word-break:normal;overflow-wrap:break-word}
.nbai-widget .nbai-chat-head .nbai-chat-heading small{line-height:1.3;white-space:normal;overflow-wrap:break-word}
.nbai-widget .nbai-chat-head .nbai-head-actions{display:flex;align-items:center;flex:0 0 auto;white-space:nowrap;margin-left:0}
@media(max-width:420px){
  .nbai-widget .nbai-chat-head{gap:8px;padding:12px}
  .nbai-widget .nbai-chat-head .nbai-head-actions{gap:0}
  .nbai-widget .nbai-chat-head .nbai-head-actions button{width:29px;height:32px;padding:0}
}