/* RC3.1: scoped, theme-friendly styling. Never style unrelated theme controls. */
.nbsd-portal,.nbsd-wrap{--nbsd-accent:#6d5dfc;--nbsd-accent-foreground:#fff;box-sizing:border-box}
.nbsd-portal *, .nbsd-wrap *{box-sizing:border-box}
.nbsd-portal{max-width:920px;margin:26px auto;padding:clamp(10px,2vw,24px);border:1px solid rgba(120,130,150,.2);border-radius:18px}
.nbsd-portal .nbsd-portal-eyebrow{display:inline-block;font-size:12px;letter-spacing:.08em;text-transform:uppercase;font-weight:700;color:var(--nbsd-accent);margin:0 0 5px}
.nbsd-portal h2{margin:0 0 18px}
.nbsd-portal .nbsd-ticket-list{list-style:none;margin:12px 0 22px;padding:0}
.nbsd-portal .nbsd-ticket-list li{padding:14px 12px;border-bottom:1px solid rgba(120,130,150,.24);margin:0}
.nbsd-portal .nbsd-ticket-list a{color:var(--nbsd-accent)}
.nbsd-portal .nbsd-thread-item{padding:16px;border:1px solid rgba(120,130,150,.28);border-radius:12px;margin:12px 0}
.nbsd-portal .nbsd-thread-item small{opacity:.7;margin-left:8px}
.nbsd-portal textarea{display:block;width:100%;max-width:100%;padding:12px;border:1px solid rgba(120,130,150,.4);border-radius:10px;background:transparent;color:inherit}
.nbsd-portal button[type="submit"]{background:var(--nbsd-accent);color:var(--nbsd-accent-foreground);border:0;border-radius:10px;padding:11px 18px;font:inherit;font-weight:700;cursor:pointer}
.nbsd-portal button[type="submit"]:focus-visible,.nbsd-wrap button:focus-visible{outline:3px solid var(--nbsd-accent);outline-offset:3px}
.nbsd-portal button[type="submit"]:hover{filter:brightness(.9)}
@media(max-width:600px){.nbsd-portal{padding:12px;margin:16px auto}.nbsd-portal .nbsd-ticket-list li{overflow-wrap:anywhere}}

/* NeuroDesk 1.3.1 – theme-friendly customer space */
.nbsd-portal{--nd-line:rgba(117,130,163,.22);--nd-muted:#71809a;max-width:1060px;padding:clamp(20px,3.4vw,39px);background:var(--nbsd-surface,#fff);color:var(--nbsd-text,#17213b);border:1px solid var(--nd-line);border-radius:24px;box-shadow:0 18px 45px rgba(20,30,70,.05);font:inherit}
.nbsd-portal .nbsd-portal-header{display:flex;justify-content:space-between;gap:20px;align-items:center;padding-bottom:27px;border-bottom:1px solid var(--nd-line)}
.nbsd-portal h2{font-size:clamp(23px,3vw,34px);line-height:1.2;letter-spacing:-.02em;margin:8px 0 8px;color:inherit}
.nbsd-portal h3{color:inherit;margin:8px 0 5px}
.nbsd-portal .nbsd-portal-header p{margin:0;color:var(--nd-muted);font-size:14px}
.nbsd-portal .nbsd-portal-eyebrow{background:color-mix(in srgb,var(--nbsd-accent) 11%,transparent);padding:5px 10px;border-radius:99px;color:var(--nbsd-accent);font-size:11px;letter-spacing:.08em}
.nbsd-portal .nbsd-portal-button,.nbsd-portal .nbsd-portal-compose button[type=submit]{display:inline-flex;justify-content:center;align-items:center;gap:6px;padding:12px 19px;border-radius:11px;border:0;text-decoration:none;background:var(--nbsd-accent);color:var(--nbsd-accent-foreground);font-weight:750;font-size:13px;cursor:pointer;white-space:nowrap}
.nbsd-portal .nbsd-portal-button:hover{filter:brightness(.95);color:var(--nbsd-accent-foreground)}
.nbsd-portal .nbsd-portal-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:25px 0}
.nbsd-portal .nbsd-portal-stats>div{background:color-mix(in srgb,var(--nbsd-accent) 5%,transparent);border:1px solid var(--nd-line);padding:18px;border-radius:13px}
.nbsd-portal .nbsd-portal-stats strong{display:block;font-size:28px;line-height:1.1;color:inherit;font-weight:800}
.nbsd-portal .nbsd-portal-stats span{display:block;margin-top:6px;font-size:12px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-tabs{display:flex;gap:7px;flex-wrap:wrap;border-bottom:1px solid var(--nd-line);margin:12px 0 15px;padding-bottom:13px}
.nbsd-portal .nbsd-portal-tabs a{border-radius:9px;text-decoration:none;color:inherit;font-weight:650;font-size:12px;padding:9px 13px}
.nbsd-portal .nbsd-portal-tabs a.is-active{background:var(--nbsd-accent);color:var(--nbsd-accent-foreground)}
.nbsd-portal .nbsd-portal-ticket-list{display:flex;flex-direction:column;gap:9px;margin-top:12px}
.nbsd-portal .nbsd-portal-ticket{display:flex;justify-content:space-between;align-items:center;gap:15px;border:1px solid var(--nd-line);border-radius:13px;padding:17px 19px;text-decoration:none;color:inherit;transition:border-color .15s,transform .15s}
.nbsd-portal .nbsd-portal-ticket:hover{border-color:var(--nbsd-accent);transform:translateY(-1px);color:inherit}
.nbsd-portal .nbsd-portal-ticket>div{min-width:0}
.nbsd-portal .nbsd-portal-ticket strong{display:block;margin:5px 0 5px;font-weight:750;font-size:15px;overflow-wrap:anywhere}
.nbsd-portal .nbsd-portal-ticket small{display:block;font-size:11px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-ticket-no{font-size:11px;font-family:ui-monospace,Consolas,monospace;color:var(--nbsd-accent);font-weight:750;letter-spacing:.02em}
.nbsd-portal .nbsd-portal-ticket-end{display:flex;align-items:center;gap:17px}
.nbsd-portal .nbsd-portal-arrow{font-size:22px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-back{display:inline-block;margin:20px 0;color:var(--nbsd-accent);text-decoration:none;font-weight:750;font-size:13px}
.nbsd-portal .nbsd-portal-ticket-heading{display:flex;justify-content:space-between;align-items:center;gap:15px;border-radius:14px;padding:20px;background:color-mix(in srgb,var(--nbsd-accent) 5%,transparent);border:1px solid var(--nd-line)}
.nbsd-portal .nbsd-portal-ticket-heading h3{font-size:21px;line-height:1.3}
.nbsd-portal .nbsd-portal-ticket-heading p{margin:5px 0 0;color:var(--nd-muted);font-size:12px}
.nbsd-portal .nbsd-portal-thread{padding:20px 0;display:flex;flex-direction:column;gap:14px}
.nbsd-portal .nbsd-portal-message{max-width:93%;padding:18px 20px;border:1px solid var(--nd-line);border-radius:14px;background:color-mix(in srgb,currentColor 2%,transparent)}
.nbsd-portal .nbsd-portal-message.is-customer{align-self:flex-end;background:color-mix(in srgb,var(--nbsd-accent) 8%,transparent);border-color:color-mix(in srgb,var(--nbsd-accent) 15%,transparent)}
.nbsd-portal .nbsd-portal-message.is-agent{align-self:flex-start}
.nbsd-portal .nbsd-portal-message-meta{display:flex;gap:12px;align-items:center;justify-content:space-between;font-size:12px;margin-bottom:10px}
.nbsd-portal .nbsd-portal-message-meta time{font-size:11px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-message-body{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.65}
.nbsd-portal .nbsd-portal-compose{padding:22px;border:1px solid var(--nd-line);border-radius:14px;background:color-mix(in srgb,var(--nbsd-accent) 3%,transparent)}
.nbsd-portal .nbsd-portal-compose h3{font-size:18px;margin:0 0 5px}
.nbsd-portal .nbsd-portal-compose p{font-size:13px;color:var(--nd-muted);margin:0 0 13px}
.nbsd-portal .nbsd-portal-compose label{display:block;font-weight:750;font-size:12px;margin:13px 0 5px}
.nbsd-portal .nbsd-portal-compose textarea{min-height:130px;background:var(--nbsd-surface,#fff);color:inherit}
.nbsd-portal .nbsd-portal-compose button[type=submit]{margin-top:13px}
.nbsd-portal .nbsd-portal-compose small{display:block;margin-top:14px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-notice{background:color-mix(in srgb,var(--nbsd-accent) 8%,transparent);border:1px solid var(--nd-line);padding:14px 16px;border-radius:10px;margin:18px 0;font-size:13px}
.nbsd-portal .nbsd-portal-empty-state{text-align:center;padding:50px 15px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-empty-state strong{color:inherit}
.nbsd-portal .nbsd-portal-pages{display:flex;justify-content:center;gap:7px;margin:25px 0 8px}
.nbsd-portal .nbsd-portal-pages a{border:1px solid var(--nd-line);padding:6px 11px;border-radius:8px;text-decoration:none;color:inherit}
.nbsd-portal .nbsd-portal-pages a[aria-current]{background:var(--nbsd-accent);color:var(--nbsd-accent-foreground)}
.nbsd-portal .nbsd-status-chip{font-size:11px;padding:6px 9px;border-radius:99px;white-space:nowrap;font-weight:700}
.nbsd-portal .nbsd-status-unanswered{background:#fff0eb;color:#a8462c}
.nbsd-portal .nbsd-status-research{background:#edf2ff;color:#415ac0}
.nbsd-portal .nbsd-status-closed{background:#dcf9eb;color:#146a40}
/* Existing shortcode form, intentionally scoped; no global theme overrides. */
.nbsd-wrap .nbsd-form{border:1px solid rgba(120,130,160,.21);border-radius:19px;padding:clamp(20px,3vw,36px);background:color-mix(in srgb,var(--nbsd-accent) 2%,transparent)}
.nbsd-wrap .nbsd-form :is(input[type=text],input[type=email],select,textarea,input[type=file]){border-radius:10px;min-height:43px;max-width:100%}
.nbsd-wrap .nbsd-form textarea{min-height:125px}
.nbsd-wrap .nbsd-form .nbsd-btn{border-radius:10px;padding:12px 20px}
.nbsd-portal :is(button,a,textarea):focus-visible{outline:3px solid var(--nbsd-accent);outline-offset:3px}
@media(max-width:720px){.nbsd-portal{padding:18px;border-radius:16px}.nbsd-portal .nbsd-portal-header{flex-direction:column;align-items:flex-start}.nbsd-portal .nbsd-portal-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.nbsd-portal .nbsd-portal-ticket{padding:14px;align-items:flex-start;flex-direction:column}.nbsd-portal .nbsd-portal-ticket-end{width:100%;justify-content:space-between}.nbsd-portal .nbsd-portal-message{max-width:100%}.nbsd-portal .nbsd-portal-ticket-heading{flex-direction:column;align-items:flex-start}}
@media(prefers-reduced-motion:reduce){.nbsd-portal .nbsd-portal-ticket{transition:none}}

/* NeuroDesk 1.3.2: private reply attachments */
.nbsd-portal .nbsd-file-link{display:inline-flex;align-items:center;margin:12px 9px 0 0;padding:8px 11px;border:1px solid var(--nd-line);border-radius:9px;color:var(--nbsd-accent);font-size:12px;font-weight:700;text-decoration:none;overflow-wrap:anywhere;max-width:100%}
.nbsd-portal .nbsd-file-link:hover{border-color:var(--nbsd-accent)}
.nbsd-portal .nbsd-portal-legacy-files{padding:16px 18px;border:1px solid var(--nd-line);border-radius:11px;margin:0 0 16px}
.nbsd-portal .nbsd-portal-legacy-files strong{display:block;font-size:13px;margin-bottom:3px}
.nbsd-portal .nbsd-portal-compose input[type=file]{width:100%;padding:11px;border:1px dashed var(--nd-line);border-radius:9px}

/* NeuroDesk 1.3.3 – customer self-service guidance */
.nbsd-portal .nbsd-portal-help{padding:12px 16px;border:1px solid var(--nd-line);border-radius:12px;font-size:13px;color:var(--nd-muted);margin:8px 0 18px}
.nbsd-portal .nbsd-portal-help a{color:var(--nbsd-accent);font-weight:700}

/* NeuroDesk 1.3.4 – public brand system. All rules scoped to NeuroDesk. */
.nbsd-portal{
  --nd-panel:#fff;--nd-soft:#f6f8fd;--nd-hairline:rgba(100,116,150,.22);
  --nd-muted:#64748b;--nd-line:var(--nd-hairline);
  --nbsd-surface:var(--nd-panel);--nbsd-text:#192338;
  background:var(--nd-panel);color:var(--nbsd-text);
  isolation:isolate;
}
.nbsd-portal.nbsd-theme-light{--nd-panel:#fff;--nd-soft:#f5f7fc;--nd-muted:#607088;--nd-line:#e0e6f0;--nbsd-text:#1b2740}
.nbsd-portal.nbsd-theme-dark{
  --nd-panel:#111a2d;--nd-soft:#19263f;--nd-muted:#b0bdd5;
  --nd-line:#34435e;--nbsd-text:#f1f5ff;
  box-shadow:0 26px 65px rgba(2,9,25,.18)
}
.nbsd-portal .nbsd-portal-header{gap:24px}
.nbsd-portal .nbsd-portal-identity{display:flex;gap:18px;align-items:center;min-width:0}
.nbsd-portal .nbsd-portal-logo{width:82px;height:82px;object-fit:contain;flex-shrink:0;background:var(--nd-soft);border:1px solid var(--nd-line);border-radius:19px;padding:10px}
.nbsd-portal .nbsd-portal-ticket{background:var(--nd-panel)}
.nbsd-portal .nbsd-portal-ticket:hover{background:var(--nd-soft)}
.nbsd-portal .nbsd-portal-ticket-heading,.nbsd-portal .nbsd-portal-compose{background:var(--nd-soft)}
.nbsd-portal .nbsd-portal-stats>div{background:var(--nd-soft)}
.nbsd-portal .nbsd-portal-message{background:var(--nd-soft)}
.nbsd-portal .nbsd-portal-message.is-customer{background:color-mix(in srgb,var(--nbsd-accent) 13%,var(--nd-panel))}
.nbsd-portal .nbsd-portal-compose textarea{background:var(--nd-panel);color:var(--nbsd-text);border-color:var(--nd-line)}
.nbsd-portal .nbsd-portal-message-meta strong,.nbsd-portal .nbsd-portal-ticket strong{color:var(--nbsd-text)}
.nbsd-portal .nbsd-portal-notice,.nbsd-portal .nbsd-portal-help{background:var(--nd-soft)}
.nbsd-portal .nbsd-portal-empty-state strong{color:var(--nbsd-text)}
.nbsd-portal .nbsd-portal-pages a{background:var(--nd-panel)}
.nbsd-portal.nbsd-density-compact{padding:clamp(14px,2vw,25px)}
.nbsd-portal.nbsd-density-compact .nbsd-portal-stats{gap:8px;margin:17px 0}
.nbsd-portal.nbsd-density-compact .nbsd-portal-stats>div{padding:12px}
.nbsd-portal.nbsd-density-compact .nbsd-portal-ticket{padding:11px 15px;gap:9px}
.nbsd-portal.nbsd-density-compact .nbsd-portal-thread{gap:9px;padding:13px 0}
.nbsd-portal.nbsd-density-compact .nbsd-portal-message{padding:12px 15px}
.nbsd-portal.nbsd-density-compact .nbsd-portal-compose{padding:15px}
.nbsd-wrap.nbsd-theme-dark .nbsd-form{background:#151e32;color:#f1f5ff;border-color:#35425c}
.nbsd-wrap.nbsd-theme-dark .nbsd-form :is(input,select,textarea){background:#10192b;color:#f1f5ff;border-color:#46516b}
.nbsd-wrap.nbsd-theme-dark .nbsd-form :is(input,textarea)::placeholder{color:#b9c3d7}
.nbsd-wrap.nbsd-density-compact .nbsd-form{padding:18px}
@media (prefers-color-scheme: dark){
  .nbsd-portal.nbsd-theme-auto{--nd-panel:#111a2d;--nd-soft:#19263f;--nd-muted:#b0bdd5;--nd-line:#34435e;--nbsd-text:#f1f5ff;box-shadow:0 26px 65px rgba(2,9,25,.18)}
  .nbsd-wrap.nbsd-theme-auto .nbsd-form{background:#151e32;color:#f1f5ff;border-color:#35425c}
  .nbsd-wrap.nbsd-theme-auto .nbsd-form :is(input,select,textarea){background:#10192b;color:#f1f5ff;border-color:#46516b}
}
@media (max-width:720px){
  .nbsd-portal .nbsd-portal-identity{align-items:flex-start;gap:12px}
  .nbsd-portal .nbsd-portal-logo{width:58px;height:58px;padding:7px;border-radius:12px}
  .nbsd-portal .nbsd-portal-header{gap:15px}
}
@media (prefers-reduced-motion: reduce){.nbsd-portal *{scroll-behavior:auto}}

.nbsd-portal.nbsd-portal-empty>.nbsd-portal-logo{display:block;margin:0 0 18px;width:72px;height:72px;object-fit:contain}

/* NeuroDesk 1.3.5 – client self-service ticket actions and search. */
.nbsd-portal .nbsd-portal-search{display:flex;flex-direction:column;gap:8px;margin:10px 0 20px}
.nbsd-portal .nbsd-portal-search label{font-size:12px;font-weight:800;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-search>div{display:flex;gap:9px;align-items:center;flex-wrap:wrap}
.nbsd-portal .nbsd-portal-search input[type=search]{min-width:190px;flex:1;background:var(--nd-panel);border:1px solid var(--nd-line);border-radius:11px;padding:11px 13px;color:inherit;font:inherit;font-size:13px}
.nbsd-portal .nbsd-portal-search button{padding:11px 17px;font-size:13px}
.nbsd-portal .nbsd-portal-search-reset{font-size:12px;font-weight:700;color:var(--nbsd-accent);text-decoration:none}
.nbsd-portal .nbsd-selfservice-actions{display:flex;flex-wrap:wrap;gap:9px;margin:13px 0 4px}
.nbsd-portal .nbsd-selfservice-actions form{margin:0}
.nbsd-portal .nbsd-selfservice-actions .nbsd-secondary-button{border:1px solid var(--nd-line);background:var(--nd-panel);color:var(--nbsd-text);font:inherit;font-size:12px;font-weight:750;border-radius:10px;padding:10px 14px;cursor:pointer}
.nbsd-portal .nbsd-selfservice-actions .nbsd-secondary-button:hover{border-color:var(--nbsd-accent);color:var(--nbsd-accent)}
.nbsd-portal .nbsd-selfservice-actions .nbsd-secondary-button:focus-visible{outline:3px solid var(--nbsd-accent);outline-offset:3px}
@media(max-width:520px){.nbsd-portal .nbsd-portal-search>div>*{width:100%}.nbsd-portal .nbsd-selfservice-actions form{width:100%}.nbsd-portal .nbsd-selfservice-actions .nbsd-secondary-button{width:100%}}

/* NeuroDesk 1.3.9 – unified public-facing design, fully scoped. */
.nbsd-wrap.nbsd-public-contact,.nbsd-wrap.nbsd-feedback-public{
  --nd-panel:#fff;--nd-soft:#f5f7fc;--nd-line:#dde5f0;--nd-muted:#5f6e85;--nbsd-text:#192338;
  width:100%;max-width:1000px;margin:24px auto 36px;color:var(--nbsd-text);font:inherit;
}
.nbsd-public-contact .nbsd-public-intro,.nbsd-feedback-public .nbsd-public-intro{
  display:flex;justify-content:space-between;align-items:flex-end;gap:22px;padding:clamp(22px,4vw,36px);
  border:1px solid var(--nd-line);border-radius:22px 22px 0 0;
  background:linear-gradient(123deg,color-mix(in srgb,var(--nbsd-accent) 12%,var(--nd-panel)),var(--nd-panel) 63%);
}
.nbsd-public-intro-main{max-width:680px;min-width:0}
.nbsd-public-eyebrow{display:inline-block;margin-bottom:12px;text-transform:uppercase;font-size:11px;font-weight:800;letter-spacing:.12em;color:var(--nbsd-accent)}
.nbsd-public-intro h2{margin:0 0 12px;font-size:clamp(25px,3.2vw,37px);line-height:1.18;letter-spacing:-.035em;color:var(--nbsd-text)}
.nbsd-public-intro p{margin:0;font-size:14px;line-height:1.65;color:var(--nd-muted)}
.nbsd-public-quicklinks{display:flex;flex-direction:column;align-items:flex-end;gap:10px;flex-shrink:0}
.nbsd-public-quicklinks a{display:inline-flex;gap:8px;align-items:center;text-decoration:none;color:var(--nbsd-accent);font-size:13px;font-weight:750}
.nbsd-public-quicklinks a:hover{text-decoration:underline}
.nbsd-wrap.nbsd-public-contact .nbsd-form,.nbsd-wrap.nbsd-feedback-public .nbsd-form{
  background:var(--nd-panel);color:var(--nbsd-text);border:1px solid var(--nd-line);border-top:0;
  border-radius:0 0 22px 22px;padding:clamp(22px,4vw,36px);box-shadow:0 18px 42px rgba(18,27,55,.07);
}
.nbsd-wrap.nbsd-public-contact .nbsd-notice,.nbsd-wrap.nbsd-feedback-public .nbsd-notice{margin-top:16px}
.nbsd-form-heading{display:flex;align-items:center;gap:14px;margin:4px 0 20px}
.nbsd-form-heading+.nbsd-row,.nbsd-form-heading+.nbsd-form-grid{margin-top:0}
.nbsd-form-step{display:inline-grid;place-items:center;width:41px;height:41px;flex:0 0 41px;border-radius:12px;background:color-mix(in srgb,var(--nbsd-accent) 12%,var(--nd-panel));color:var(--nbsd-accent);font-size:12px;font-weight:900}
.nbsd-form-heading h3{margin:0 0 3px;font-size:16px;font-weight:800;color:var(--nbsd-text)}
.nbsd-form-heading p{margin:0;font-size:12px;color:var(--nd-muted)}
.nbsd-wrap .nbsd-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}
.nbsd-public-contact .nbsd-row,.nbsd-feedback-public .nbsd-row{margin-bottom:18px;min-width:0}
.nbsd-public-contact .nbsd-row label:not(.nbsd-check),.nbsd-feedback-public .nbsd-row label:not(.nbsd-check){display:block;font-size:13px;font-weight:750;margin:0 0 8px;color:var(--nbsd-text)}
.nbsd-public-contact .nbsd-row :is(input[type=text],input[type=email],select,textarea,input[type=file]),
.nbsd-feedback-public .nbsd-row :is(input[type=text],input[type=email],select,textarea,input[type=file]){
  display:block;width:100%;max-width:none;min-height:47px;padding:11px 13px;
  background:var(--nd-panel);border:1px solid var(--nd-line);border-radius:11px;
  color:var(--nbsd-text);font:inherit;font-size:14px;line-height:1.5;
}
.nbsd-public-contact .nbsd-row textarea,.nbsd-feedback-public .nbsd-row textarea{min-height:155px;resize:vertical}
.nbsd-public-contact .nbsd-row :is(input,textarea)::placeholder,.nbsd-feedback-public .nbsd-row :is(input,textarea)::placeholder{color:var(--nd-muted);opacity:.85}
.nbsd-public-contact .nbsd-row :is(input,select,textarea):focus,.nbsd-feedback-public .nbsd-row :is(input,select,textarea):focus{
  border-color:var(--nbsd-accent);outline:2px solid color-mix(in srgb,var(--nbsd-accent) 32%,transparent);outline-offset:1px;
}
.nbsd-public-contact .nbsd-row small,.nbsd-feedback-public .nbsd-row small{display:block;margin:7px 0 0;color:var(--nd-muted);font-size:12px;line-height:1.5}
.nbsd-public-contact .nbsd-hint{background:var(--nd-soft);border:1px solid var(--nd-line);padding:14px 17px;border-radius:12px;margin:4px 0 20px;color:var(--nbsd-text);font-size:13px;line-height:1.5}
.nbsd-wrap .nbsd-optional{display:inline-block;color:var(--nd-muted);font-weight:500;font-size:12px;margin-left:4px}
.nbsd-wrap [hidden]{display:none!important}
.nbsd-public-contact .nbsd-issue-hint{background:var(--nd-soft);padding:12px 14px;margin-top:9px;border-radius:10px;font-size:12px;color:var(--nd-muted)}
.nbsd-wrap .nbsd-upload-row input[type=file]{border-style:dashed;cursor:pointer;background:var(--nd-soft)}
.nbsd-wrap .nbsd-file-selection{font-size:12px;margin-top:7px;color:var(--nd-muted);overflow-wrap:anywhere}
.nbsd-wrap .nbsd-file-selection.is-error{color:#c13546;font-weight:700}
.nbsd-wrap .nbsd-form-counter{display:block;text-align:right;font-variant-numeric:tabular-nums}
.nbsd-public-contact .nbsd-check,.nbsd-feedback-public .nbsd-check{display:flex;align-items:flex-start;gap:10px;font-size:13px;line-height:1.55;color:var(--nbsd-text)}
.nbsd-public-contact .nbsd-check input{margin:4px 0 0;flex:0 0 auto}
.nbsd-public-contact .nbsd-check a,.nbsd-feedback-public .nbsd-check a{color:var(--nbsd-accent);text-decoration:underline;text-underline-offset:2px}
.nbsd-wrap .nbsd-actions{display:flex;gap:18px;align-items:center;flex-wrap:wrap;padding-top:10px}
.nbsd-wrap .nbsd-actions .nbsd-btn{display:inline-flex;gap:12px;align-items:center;justify-content:center;min-height:48px;background:var(--nbsd-accent);color:var(--nbsd-accent-foreground);font-weight:800;border:0;border-radius:12px;padding:11px 21px;cursor:pointer}
.nbsd-wrap .nbsd-actions .nbsd-btn:disabled,.nbsd-portal button[data-nbsd-submit]:disabled{opacity:.65;cursor:progress}
.nbsd-wrap .nbsd-submit-note{font-size:12px;color:var(--nd-muted);line-height:1.4;max-width:310px}
.nbsd-feedback-public .nbsd-form h3{color:var(--nbsd-text);font-size:19px;margin:0 0 22px}
.nbsd-feedback-public .nbsd-public-intro{border-radius:22px 22px 0 0}
.nbsd-feedback-public .nbsd-form{border-top:0}
.nbsd-portal .nbsd-portal-breadcrumb{display:flex;align-items:center;gap:10px;margin:18px 0 14px;font-size:12px;color:var(--nd-muted);overflow-wrap:anywhere}
.nbsd-portal .nbsd-portal-breadcrumb .nbsd-portal-back{margin:0;font-size:12px}
.nbsd-portal .nbsd-portal-tabs a{display:inline-flex;align-items:center;gap:9px}
.nbsd-portal .nbsd-tab-count{padding:2px 7px;border-radius:99px;font-size:11px;font-variant-numeric:tabular-nums;background:var(--nd-soft);border:1px solid var(--nd-line);color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-tabs .is-active .nbsd-tab-count{background:rgba(255,255,255,.22);border-color:rgba(255,255,255,.28);color:inherit}
.nbsd-portal .nbsd-portal-empty-state{display:flex;flex-direction:column;align-items:center;gap:7px;border:1px dashed var(--nd-line);background:var(--nd-soft);border-radius:15px;margin:14px 0 20px;padding:45px 20px}
.nbsd-portal .nbsd-portal-empty-state strong{color:var(--nbsd-text);font-size:17px}
.nbsd-portal .nbsd-portal-empty-state p{margin:0 0 13px}
.nbsd-portal .nbsd-empty-icon{display:grid;place-items:center;width:54px;height:54px;border-radius:15px;background:var(--nd-panel);color:var(--nbsd-accent);font-size:35px;border:1px solid var(--nd-line);margin-bottom:7px}
.nbsd-portal .nbsd-portal-compose .nbsd-form-counter{margin:7px 0;text-align:right}
.nbsd-portal .nbsd-portal-compose .nbsd-file-selection{color:var(--nd-muted);font-size:12px}
.nbsd-portal .nbsd-portal-compose input[type=file]{background:var(--nd-panel);color:var(--nbsd-text)}
.nbsd-portal .nbsd-portal-compose button[data-nbsd-submit]{min-height:45px}
.nbsd-wrap.nbsd-public-contact.nbsd-theme-dark,.nbsd-wrap.nbsd-feedback-public.nbsd-theme-dark{
  --nd-panel:#111a2d;--nd-soft:#1a2740;--nd-line:#35445d;--nd-muted:#b2bfd3;--nbsd-text:#f4f7ff;
}
@media(prefers-color-scheme:dark){.nbsd-wrap.nbsd-public-contact.nbsd-theme-auto,.nbsd-wrap.nbsd-feedback-public.nbsd-theme-auto{--nd-panel:#111a2d;--nd-soft:#1a2740;--nd-line:#35445d;--nd-muted:#b2bfd3;--nbsd-text:#f4f7ff}}
@media(max-width:720px){
  .nbsd-public-contact .nbsd-public-intro,.nbsd-feedback-public .nbsd-public-intro{flex-direction:column;align-items:flex-start;border-radius:16px 16px 0 0}
  .nbsd-public-quicklinks{align-items:flex-start;flex-direction:row;flex-wrap:wrap}
  .nbsd-public-contact .nbsd-form-grid{grid-template-columns:1fr}
  .nbsd-public-contact .nbsd-form,.nbsd-feedback-public .nbsd-form{border-radius:0 0 16px 16px}
  .nbsd-portal .nbsd-portal-tabs{flex-wrap:nowrap;overflow-x:auto;padding-bottom:12px;scrollbar-width:thin}
  .nbsd-portal .nbsd-portal-tabs a{white-space:nowrap;flex:0 0 auto}
}
@media(max-width:520px){
  .nbsd-public-contact .nbsd-actions .nbsd-btn,.nbsd-feedback-public .nbsd-actions .nbsd-btn{width:100%}
  .nbsd-public-contact .nbsd-form-heading{align-items:flex-start}
  .nbsd-portal .nbsd-portal-header .nbsd-portal-button{width:100%}
  .nbsd-portal .nbsd-portal-message{max-width:100%;padding:15px}
  .nbsd-portal .nbsd-portal-search>div{align-items:stretch}
}
@media(prefers-reduced-motion:reduce){.nbsd-wrap.nbsd-public-contact *, .nbsd-wrap.nbsd-feedback-public *, .nbsd-portal *{transition:none!important}}
/* Shared feedback/status notices also work when the support shortcode is absent. */
.nbsd-public-contact .nbsd-notice,.nbsd-feedback-public .nbsd-notice{
  display:flex;align-items:flex-start;gap:12px;padding:15px 18px;border:1px solid var(--nd-line);
  border-radius:13px;font-size:13px;line-height:1.55;background:var(--nd-soft);color:var(--nbsd-text);
}
.nbsd-public-contact .nbsd-notice .nbsd-icon{width:22px;height:22px;flex:0 0 22px}
.nbsd-public-contact .nbsd-notice--success,.nbsd-feedback-public .nbsd-notice--success{border-color:#53aa80;background:#e9f8ef;color:#175237}
.nbsd-public-contact .nbsd-notice--success .nbsd-icon{fill:#1b7651}
.nbsd-public-contact .nbsd-notice--error,.nbsd-feedback-public .nbsd-notice--error{border-color:#e2a4b0;background:#fff0f2;color:#8b2536}
.nbsd-public-contact .nbsd-notice__title{font-weight:800;margin:0 0 4px}
.nbsd-public-contact .nbsd-notice__sub{opacity:.93}

/* NeuroDesk 1.4.0 – searchable knowledge center (scoped to the plugin) */
.nbsd-wrap.nbsd-knowledge{max-width:1100px;margin:20px auto;color:var(--nbsd-text,inherit)}
.nbsd-wrap .nbsd-kb-suggestions{margin:26px 0;padding:23px;border:1px solid color-mix(in srgb,var(--nbsd-accent) 20%,transparent);border-radius:17px;background:color-mix(in srgb,var(--nbsd-accent) 4%,transparent)}
.nbsd-kb-suggestions h3{margin:7px 0 18px;font-size:clamp(17px,2vw,22px);color:inherit}
.nbsd-kb-card-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px}
.nbsd-wrap a.nbsd-kb-card{display:flex;flex-direction:column;gap:9px;padding:18px;border:1px solid color-mix(in srgb,currentColor 18%,transparent);border-radius:13px;background:var(--nd-panel,var(--nbsd-surface,#fff));color:var(--nbsd-text,inherit);text-decoration:none;transition:border-color .2s, transform .2s;min-width:0}
.nbsd-wrap a.nbsd-kb-card:hover{border-color:var(--nbsd-accent);transform:translateY(-2px)}
.nbsd-wrap .nbsd-kb-card strong{display:block;overflow-wrap:anywhere;line-height:1.3}
.nbsd-wrap .nbsd-kb-card span{color:var(--nd-muted,#64748b);font-size:13px;line-height:1.55;flex:1}
.nbsd-wrap .nbsd-kb-card em{color:var(--nbsd-accent);font-size:12px;font-style:normal;font-weight:750}
.nbsd-wrap .nbsd-kb-suggestions>p{margin:16px 0 0}.nbsd-wrap .nbsd-kb-suggestions>p a{font-weight:700;color:var(--nbsd-accent)}
.nbsd-knowledge .nbsd-kb-search{padding:23px;border:1px solid color-mix(in srgb,currentColor 15%,transparent);border-radius:15px;margin:23px 0;background:var(--nd-panel,var(--nbsd-surface,#fff))}
.nbsd-knowledge .nbsd-kb-search label{display:block;margin-bottom:10px;font-weight:750}
.nbsd-knowledge .nbsd-kb-controls{display:grid;grid-template-columns:2fr 1fr auto;gap:10px}
.nbsd-knowledge .nbsd-kb-controls :is(input,select){width:100%;min-width:0;min-height:45px;border-radius:9px;padding:8px 12px;background:var(--nd-panel,#fff);color:inherit;border:1px solid color-mix(in srgb,currentColor 23%,transparent)}
.nbsd-knowledge .nbsd-kb-controls .nbsd-btn{border-radius:9px;background:var(--nbsd-accent);color:var(--nbsd-accent-foreground,#fff);border:0;padding:10px 22px;font-weight:750;cursor:pointer}
.nbsd-knowledge .nbsd-kb-results>p{font-size:13px;color:var(--nd-muted,#64748b);margin:0 0 14px}
.nbsd-knowledge .nbsd-kb-pages{display:flex;gap:8px;justify-content:center;flex-wrap:wrap;margin:25px 0}
.nbsd-knowledge .nbsd-kb-pages a{padding:7px 12px;border:1px solid color-mix(in srgb,currentColor 20%,transparent);border-radius:9px;color:inherit;text-decoration:none}
.nbsd-knowledge .nbsd-kb-pages a[aria-current=page]{background:var(--nbsd-accent);color:#fff}
.nbsd-knowledge .nbsd-kb-empty{padding:28px 14px;text-align:center;border:1px dashed color-mix(in srgb,currentColor 30%,transparent);border-radius:14px}
.nbsd-knowledge .nbsd-kb-support{padding:16px 20px;border-radius:11px;background:color-mix(in srgb,var(--nbsd-accent) 7%,transparent)}
.nbsd-knowledge .nbsd-kb-support a{color:var(--nbsd-accent);font-weight:750}
@media(max-width:780px){.nbsd-kb-card-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.nbsd-knowledge .nbsd-kb-controls{grid-template-columns:1fr}}
@media(max-width:520px){.nbsd-kb-card-grid{grid-template-columns:1fr}.nbsd-wrap .nbsd-kb-suggestions{padding:16px}}
@media(prefers-reduced-motion:reduce){.nbsd-wrap a.nbsd-kb-card{transition:none}}

.nbsd-wrap.nbsd-kb-article{--nd-line:color-mix(in srgb,currentColor 17%,transparent);margin:0 auto;max-width:960px}
.nbsd-wrap .nbsd-kb-back{display:inline-block;color:var(--nbsd-accent);font-weight:700;text-decoration:none;margin:12px 0 22px}
.nbsd-wrap .nbsd-kb-article-body{line-height:1.7;overflow-wrap:anywhere}
.nbsd-wrap .nbsd-kb-article-body :is(h2,h3){margin-top:1.7em}
.nbsd-wrap .nbsd-kb-article-body img{max-width:100%;height:auto;border-radius:12px}
.nbsd-wrap.nbsd-kb-article footer{padding:18px;margin:28px 0 0;border-top:1px solid var(--nd-line)}

.nbsd-wrap.nbsd-knowledge.nbsd-theme-light,.nbsd-wrap.nbsd-kb-article.nbsd-theme-light{--nd-panel:#fff;--nd-soft:#f5f7fc;--nd-muted:#62718a;--nbsd-text:#1b2740;color:var(--nbsd-text)}
.nbsd-wrap.nbsd-knowledge.nbsd-theme-dark,.nbsd-wrap.nbsd-kb-article.nbsd-theme-dark{--nd-panel:#111a2d;--nd-soft:#19263f;--nd-muted:#b0bdd5;--nbsd-text:#f1f5ff;color:var(--nbsd-text)}
@media(prefers-color-scheme:dark){.nbsd-wrap.nbsd-knowledge.nbsd-theme-auto,.nbsd-wrap.nbsd-kb-article.nbsd-theme-auto{--nd-panel:#111a2d;--nd-soft:#19263f;--nd-muted:#b0bdd5;--nbsd-text:#f1f5ff;color:var(--nbsd-text)}}


/* 1.4.18 – Mobile & accessibility polish for the customer-facing views only. */
.nbsd-portal .nbsd-portal-skip{position:absolute;z-index:10;width:max-content;max-width:calc(100% - 20px);top:auto;left:-9999px;padding:11px 16px;border-radius:10px;background:var(--nbsd-accent);color:var(--nbsd-accent-foreground);font-weight:750;text-decoration:none}
.nbsd-portal .nbsd-portal-skip:focus-visible{position:relative;left:auto;display:inline-flex;margin:12px 0;outline:3px solid currentColor;outline-offset:3px}
.nbsd-portal .nbsd-portal-list-area:focus,.nbsd-portal .nbsd-portal-ticket-heading:focus{outline:none}
.nbsd-portal .nbsd-portal-result-count{margin:0 0 14px;font-size:13px;line-height:1.5;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-reset-button{display:inline-flex;padding:10px 16px;text-decoration:underline;text-underline-offset:3px;font-size:13px;font-weight:750;color:var(--nbsd-accent)}
.nbsd-portal :is(a,button,input,textarea,select):focus-visible,.nbsd-wrap :is(a,button,input,textarea,select):focus-visible{outline:3px solid var(--nbsd-accent);outline-offset:3px}
.nbsd-portal input[aria-invalid="true"],.nbsd-wrap input[aria-invalid="true"]{border-color:#b42336!important;outline-color:#b42336!important}
.nbsd-portal .nbsd-portal-compose label{display:block;font-weight:750;margin:13px 0 7px}
.nbsd-portal .nbsd-portal-compose input[type=file]{display:block;max-width:100%;width:100%;min-height:46px;padding:10px;border:1px dashed var(--nd-line);border-radius:10px}
.nbsd-portal .nbsd-portal-compose small{display:block;line-height:1.5;margin-top:6px;color:var(--nd-muted)}
.nbsd-portal .nbsd-portal-compose .nbsd-file-selection.is-error{color:#b42336;font-weight:750}
.nbsd-portal .nbsd-portal-compose .nbsd-form-counter{text-align:right}
@media(max-width:720px){
  .nbsd-portal .nbsd-portal-header{flex-wrap:wrap;align-items:flex-start}
  .nbsd-portal .nbsd-portal-header .nbsd-portal-button{white-space:normal}
  .nbsd-portal .nbsd-portal-ticket{min-width:0;align-items:flex-start;flex-wrap:wrap;padding:14px}
  .nbsd-portal .nbsd-portal-ticket-end{width:100%;justify-content:space-between}
  .nbsd-portal .nbsd-portal-ticket-heading{align-items:flex-start;flex-wrap:wrap;padding:15px}
  .nbsd-portal .nbsd-portal-breadcrumb{flex-wrap:wrap}
  .nbsd-portal .nbsd-portal-stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .nbsd-portal .nbsd-portal-compose button[type=submit]{width:100%;min-height:48px;white-space:normal}
}
@media(max-width:400px){
  .nbsd-portal{padding:13px}
  .nbsd-portal .nbsd-portal-stats{gap:8px}
  .nbsd-portal .nbsd-portal-stats>div{padding:12px}
  .nbsd-portal .nbsd-portal-search input[type=search]{min-width:0;width:100%}
}